Power Outage Mobile App

SCOPE OF WORK

Utilities client was having issues communicating externally to their customers when a outage occurred. The existing notification was outdated and hard to navigate. I needed to quickly propose a few new features that would help customers get the most out of a new app. A quick dive into some user research surfaced the main areas to highlight in the prototype app and the key features that allowed users to geolocate outages, socially share and subscribe to updates.

PROTOTYPE

https://invis.io/PKGK3A6TSHC

PROJECT DETAILS

CATEGORY: Documentation

SKILLS: Prototyping, User Experience, User Research, Information Architecture, Mobile App

PROJECT URL:  N/A


October 21, 2017
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